The Office of the Consumer Protection Board (OCPB) is a government agency attached to the Office of the Prime Minister. There is a Board called the ‘Consumer Protection Board’, of which the Prime Minister is the chairman and the Secretary-General of the Consumer Protection Board is a member and secretary. Its main duties are to handle complaints received from consumers and institute legal proceedings when an infringement of consumer rights is recognised.
OCPB covers three major areas of consumer protection: consumer protection on advertising, consumer protection on labelling, and consumer protection in contract. In addition, any other consumer matters not fallen under specific law shall be also under OCPB’s jurisdiction.
To be the Central Organization for National Consumer Protection at International Level.
The Government Complex Commemorating
His Majesty the King’s 80th Birthday Anniversary,
5 December , B.E. 2550 (2007) Building B,
Floor 5 Chaengwattana Road,
Thung Song Hong, Laksi ,
Bangkok 10210, THAILAND.
Tel: +66 2 141 3437 / +66 2 143 0368
Fax: +66 2 143 9766 / +66 2 143 9765 / +66 2 143 9774