The Consumers Association of Singapore (CASE) is committed to protecting the interests of consumers through the provision of education and consumer information, and fostering an environment of fair and ethical trading practises.
CASE adopt a three-pronged approach to achieving their aims.
- Consumer education:
CASE have actively and diligently provided consumers with research findings, survey results and information in a bid to make every Singaporean a smart consumer.
- Working with retailers:
Consumers and businesses have a mutually dependent relationship and hence CASE worked with businesses to promote ethical and good business practices.
- Pushing for legislation:
CASE have relentlessly lobbied to the government for fairer legislations with regards to consumer issues when consumer interests are at stake.