Consumer Rights Protection Centre of Republic of Latvia (CRPC)

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The Consumer Rights Protection Centre (CRPC) was created in March 1998 to replace the defunct Trade and Service Control Centre.

Main functions of CRPC are:

  • To supervise trade of non-food products such as medical products, medicines, veterinary medicnes and so on.
  • To handle consumer complaints on violations of consumer rights.
  • To provide legal advice for consumers in consumer rights.
  • To monitor the consumer rights in draft contracts and agreements between consumer and producer or seller and service render.
  • To supervise correctness of weight and measure of food and non-food products.
  • To supervise measuring equipment conformity to requirements of laws and regulations, to supervise metrological control of pre-packed goods.

Brivibas street 55,
Riga,
Latvia, LV-1010

http://www.ptac.gov.lv/

Tel: +371 6 738 8622 / +371 6 738 8634
Fax: +371 6 738 8634

ptac@ptac.gov.lv