Consumer Council of Zimbabwe (CCZ) is the only consumer watchdog in Zimbabwe. It is a registered welfare organisation in accordance with Zimbabwean laws. Its main activities arere lobbying and advocacy, consumer education, complaints handling, consumer representation, and other functions as stipulated in the organisation’s Constitution.
As Consumer Council of Zimbabwe we shall strive for a fair deal for our consumers within the marketplace.
Consumer Council of Zimbabwe strives to become a visible and highly effective consumer empowerment and protection organisation that unconditionally upholds the interests of all its stakeholders. CCZ shall achieve its mission through the establishment and management of effective networks with fellow consumer organisations worldwide, and through the management of competent and well-motivated staff.